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Global manufacturer

Manufacturing

8,500 users

Global manufacturer: Microsoft Copilot Deployment

How a global manufacturer paired Copilot governance with executive education and a Champions Program after earlier AI deployments stalled on trust.

Client Overview

Industry

Manufacturing

Company Size

Global manufacturer, plants and corporate sites

Timeline

Secure Copilot Transformation programme

Products & Technologies

Microsoft 365 Copilot
Microsoft Purview Sensitivity Labels
Copilot Studio
Power Automate
Adoption Dashboards

The Challenge

A global manufacturer needed Copilot across engineering, procurement and operations while protecting proprietary product designs and supplier pricing data. Earlier AI tool deployments had stalled because employees neither trusted the outputs nor understood how to use them. The CFO required a business case before the programme could proceed.

The Solution

An integrated Secure Copilot Transformation programme spanning executive education, governance setup, phased deployment and adoption acceleration. It opened with an executive strategy workshop to align the C-suite on business KPIs, applied sensitivity labels across proprietary documents, deployed Copilot in waves with department-specific prompt libraries, and stood up a Champions Program with coaching sessions and adoption dashboards.

Scope of Work

Executive strategy workshop on business KPIs

Sensitivity labelling across proprietary design and pricing documents

Wave-based deployment with department prompt libraries

Champions Program with structured coaching

Adoption dashboards for programme governance

About this engagement profile

This profile is anonymised. The client is identified only by industry and organisation size, and no name, location or identifying detail appears. It describes the problem brought to us and the work scoped to address it. We do not publish outcome figures or client quotes we cannot evidence, so none appear here.

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